Refund Policy
Our approach to refunds and service credits.
Infinity Techiez, a brand operated by Advanced Vision Software LLC, aims to deliver services as agreed with each client. This refund policy outlines how we handle refund requests.
Service fees
Fees for one-time projects and recurring services are agreed in writing before work begins. Details are included in the service agreement or statement of work.
Refund requests
Refund requests are reviewed on a case-by-case basis. We consider factors such as the services already delivered, the reason for the request and the terms of the applicable agreement.
Third-party costs
Costs paid to third-party providers such as domain registrars, hosting platforms or cloud providers are generally non-refundable according to those providers' policies.
Contact us
To discuss a refund or billing concern, please contact us at info@infinitytechiez.com.